What does 'at need' refer to in the context of funeral services?

In the context of funeral services, the term 'at need' specifically refers to the situation when a death has occurred, and immediate arrangements for a funeral or memorial service are required. This phrase is used to differentiate from pre-need planning, where individuals make arrangements for their funeral services in advance, prior to a death occurring. The 'at need' scenario involves families and loved ones who are in a state of grief and need to make decisions about the services, burial, and final disposition as soon as possible in the wake of a loss. This understanding is essential for funeral directors as they guide grieving families through the various options and arrangements available during such a critical time.